SAVOR SHARE SDN BHD [202401042760 (1588605-P)] respects your privacy and is committed to handling personal information responsibly; this Privacy Policy explains what information we collect when you visit our website, register an account, place an order or communicate with us, how that information may be used and shared, and the reasonable measures we take to protect it.
Information We Collect
We may collect:
- Full name.
- Email address and telephone number.
- Billing and delivery addresses.
- Account registration details.
- Order and transaction information.
- Product preferences and wishlist details.
- Customer enquiries, feedback and communications.
- Information submitted for returns, refunds or exchanges.
We may also automatically collect IP addresses, browser details, device information, pages visited, website access times, referring sources and cookie information.
How We Use Your Information
We may use personal information to:
- Create and manage customer accounts.
- Process payments and fulfil orders.
- Arrange delivery and provide order updates.
- Process cancellations, returns and refunds.
- Respond to enquiries and complaints.
- Improve our website, products and services.
- Personalise the shopping experience.
- Detect and prevent fraud.
- Maintain accounting and transaction records.
- Comply with legal and regulatory obligations.
- Send promotional communications where consent has been provided.
Payment Information
Payments may be handled by authorised third-party payment gateways. We may not directly collect or store complete payment card details.
Payment providers process information according to their own privacy policies and security procedures.
Cookies
Our website may use cookies to remember customer preferences, maintain shopping carts, analyse website traffic and improve functionality.
Customers may disable cookies through their browser settings, although certain website features may not function correctly.
Sharing of Information
We do not sell or rent personal information. We may share relevant information with:
- Payment gateways and financial institutions.
- Courier and delivery providers.
- Website hosting and technical providers.
- Analytics and communication providers.
- Professional advisers and auditors.
- Government authorities where legally required.
These parties will only receive information reasonably necessary to provide their services.
Data Security and Retention
We use reasonable administrative and technical safeguards to protect information from unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system is completely secure.
Information will only be retained for as long as reasonably necessary to fulfil orders, provide support, maintain business records, resolve disputes and comply with legal obligations.
Your Rights
Subject to applicable Malaysian laws, customers may request to:
- Access their personal information.
- Correct inaccurate or incomplete information.
- Withdraw consent to certain processing activities.
- Request deletion where legally permitted.
- Unsubscribe from marketing communications.
Proof of identity may be required before a request is processed.
Children’s Privacy
Our website is not intended for children who are not legally permitted to make online purchases independently. We do not knowingly collect children’s personal information without appropriate parental or guardian consent.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their content, security or privacy practices.
Policy Updates
We may update this Privacy Policy when necessary. The revised version will be published on our website and shall be governed by the laws of Malaysia.
Contact Us
SAVOR SHARE SDN BHD
Registration No.: 202401042760 (1588605-P)
Email: savorshares@outlook.com